Unlock Greater Business Potential by Removing Call Limits

Call time limits are common in video calling systems. In many of these systems, users must purchase a paid account to access unlimited call time.

This article will look at both the obvious and less-obvious effects these limits can have on your business, and examine how Bellbird can provide a better alternative.

Challenges Associated with Call Time Limits

The most obvious challenge resulting from limits is the potential for calls to end prematurely.

Companies that originally provide services through video calls, such as lessons lasting longer than 40 or 60 minutes, do not face this time limit, as all call accounts are paid.

Companies offering calls of shorter durations, however, must closely monitor their usage time, as extended or consecutive lessons can be terminated automatically.

Bellbird, a video calling system developed by DMM Eikaiwa, addresses these challenges and more. All calls within Bellbird have an unlimited call time, eliminating the need for time-consuming workarounds your company may currently be employing to deal with limits.

Additional Benefits of Bellbird

Let's now examine the advantages of unlimited calls beyond simply avoiding premature terminations.

1. A potential increase in sales

The removal of the call time limit can open up new possibilities for your business, including:

• The freedom to host longer sessions
• The ability to offer various fee plans to customers
• The ability to charge for extended time

2. A reduction in operating costs

Companies employing a mixture of free and paid accounts must take the time to manage them according to the needs of their schedules. 

For example, when a call is expected to exceed 40 minutes, it is necessary to contact both the tutor with a free account and the tutor with a paid account in order to coordinate a switch between the two. Unless this process is automated in the system, manual monitoring of call schedules will be needed, resulting in man-hours that could be better spent on other tasks. Bellbird's unlimited call time, however, eliminates this necessity.

3. An increase in user and staff satisfaction

Avoiding call limits on other systems requires concluding calls before an automatic termination or by producing a new URL to start a fresh call (meaning users must leave before rejoining). Both of these tactics effectively equal an interruption in service. 

Having unlimited call times completely removes this interruption, creating a smoother experience for the user as well as for staff members.

Assessing the Need for Unlimited Call Times

If you are currently using a video calling system with limits that you rarely exceed, Bellbird may not be for you.

However, if you foresee an increased demand as your service expands, the need for the removal of call limits may become more significant. Keep a close eye on comments and requests from users, tutors and sales representatives to identify a need for what Bellbird offers.

Summary

Bellbird's video calling system provides unlimited time for all calls.
This straightforward feature has significantly enhanced DMM Eikaiwa's business in terms of growth of sales, a reduction in operating costs and a boost in user and staff satisfaction.

We'd like to offer you the chance to experience these benefits for yourself. Take advantage of our free trial and see how Bellbird can positively impact your business.

• video calling system