【2024.07 Update】A display has been added that indicates when audio and video data is being uploaded!

Thank you for your continued patronage.
We would like to inform you of a feature update regarding the video calling system.

A display has been added that indicates when audio and video data is being uploaded!

Bellbird's recording system works as follows:

-During a call: Recording data is generated in the host's browser
-At the end of a call: Recording data is uploaded from the host's browser
-Uploading takes about 2 to 3 seconds

Due to this specification, if the host's browser is closed during the upload, the recorded data will not be uploaded completely.

In response, we have added a display that reads "Uploading Recording + Upload Progress Rate" in the host's ”People” tab when there is data that has not been uploaded.
*Note that this is not displayed on the participant side.

Please take a look at the video showing what is displayed after a call ends.

Video timeline
00:03 The host ends the call
00:04 "Uploading Recording＋Progress: 0％" is displayed
00:05 "Uploading Recording＋Progress: 25％" is displayed
00:06 The upload is complete. The "Uploading Recording" message disappears.

For companies currently using the recording functions, please inform your staff and tutors that if the "Recording uploading" message appears, they should wait 2-3 seconds for the message to disappear.

Excellent For:

・Companies using the recording functions on Bellbird

Thank you for reading. We will continue to use your feedback as a basis for more improvements in the future. If you have any concerns, requests or questions, please feel free to contact us by clicking the button below.
Thank you for your continued support.

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