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What is Bellbird?

What is Bellbird?

Bellbird is a service for corporations that provides various systems related to online communication on an OEM basis. It is an ideal fit for companies that are currently offering online lesson services or plan to in the future.

There are two major components of the service

1. The video call system
2. Online English material

This article will provide a brief overview of everything Bellbird can offer your organization.

1. Video Call System

Video Call System

Bellbird is primarily a video call system developed DMM eikaiwa by the No.1 online English service in Japan.
It is designed so that anyone can use it easily, and is currently used for more than 1 million lessons per month.

5 Strengths of the Video Call System

1. Unique: The system can be customized and branded as your company's service

2. Easy: Simply click on a URL to join a video call

3. Accessible: Reservations are not needed to connect to video calls

4. Reliable and Stable: The uptime rate is a consistent 99.98%, with 1 million calls per month

5. Monitored: Call records can be checked by the administrator

1. Unique: The system can be customized and branded as your company’s own service

Use Case
Incorporate your company's branding into video calls.

You can run video calls from your own domain. With full control over logos and backgrounds, you will be able to present this tool as your own video call service.

Customizable features
1. Favicon
2. Subdomain
3. Logo
4. Background

2. Easy: Simply click on a URL to join a video call

Use Case
Any user can connect to video calls easily from a URL link.

There's no need to create an account or install any apps. Join a video call from your phone, tablet, or computer by clicking a single link.

3. Accessible: Reservations are not needed to connect to video calls

Use Case
Any user can connect to video calls immediately after member registration.

The service automatically matches users with staff members available for a call.

  • Allows highly motivated users to experience the service with no delay.
  • Swift call support for users with any questions or problems.

This function allows you to immediately connect with customers when they are most motivated.

4. Reliable and Stable: The uptime rate is a consistent 99.98%, with 1 million calls per month

Use Case
Have reliable and stable operation with no downtime.

Bellbird was developed by DMM Eikaiwa, Japan's No. 1 online English conversation service.
With a 99.98%* uptime rate, it features an outstanding level of stability.

(*)Actual results for FY2020

5. Monitored: Call records can be checked by the administrator

Use Case
Administrator allows easy record keeping of all call recordings
Transcript20240311

You can check all video call records within your organization on the admin screen. This allows you to provide real-time troubleshooting support and centrally manage and store all call records with ease.

Items that can be checked
・Call history (times each participant enters/leaves the room)
・Each participant's operating environment (OS/browser)
・Chat history
・Note history
Action history during the call
・Plays/downloads of recorded audio
・Plays of recorded video

2. Online English Materials

Online English Materials

The other major component of our service is our original English materials, which are developed by the No.1 online English service in Japan, and are currently used for more than 1 million lessons per month.

5 Strengths of Our Online English Materials

1. Unique: They can be customized and branded as your company's products

2. Easy: A minimum of 4 articles on trending topics are automatically uploaded daily

3. Large quantity: There are more than 10,000 materials to keep users engaged

4. Easy for tutors to teach: Helpful notes are visible on the host side

5. Easy for users to understand: Operations are synchronized on the video call screen

We will briefly explain each one.

1. Unique: They can be customized and branded as your company’s service

Use Case
Use OEM materials in addition to existing materials

You can run our online English materials from your own domain. It is also possible to include them as an addition to your company's existing materials, so you don't have to choose one or the other.

Customizable features
1. Favicon
2. Subdomain
3. Logo
4. OEM materials
5. Your materials

2. Easy: A minimum of 4 articles on trending topics are automatically uploaded daily

Use Case
Add new materials every day without additional man-hours

Daily News materials allow you to teach English lessons every day using timely current events. Daily updates are unnecessary after the initial setup — each month, more than 100 new materials will be uploaded automatically to the specified URL on your company's domain.

3. Large quantity: More than 10,000 materials to keep users engaged

Use Case
Respond to user needs by increasing the number and variety of materials
More than 10,000 materials to keep users engaged

We offer a wide variety of materials in 14 categories, which are divided into 10 levels of difficulty. With over 10,000 materials in a range of categories, users will always have something new to study.
Some categorie include:

  • Vocabulary, Grammar, and Pronunciation for learning specific English skills
  • Business and Travel & Culture for more specific use cases
  • Describing Pictures and Discussion for strengthening English expressions

Materials Categories
・Daily News
・Conversation
・Travel & Culture
・Business
・Describing Pictures
・Health & Well-Being
・English for Young Learners
・World Literature
・Grammar
・Pronunciation
・Vocabulary
・Conversation Topics
・Discussion
・IELTS Speaking Test Preparation

4. Easy for tutors to teach: Helpful notes are visible on the host side

Use Case
Increasing tutor satisfaction through materials that are easier to teach

Our materials appear differently to participants and hosts. Hosts are provided with instructions and answers, which means any tutor can teach the lessons with ease.
You can also create the same specifications for your company's materials by updating them from our admin system.

5. Easy for users to understand: Operations are synchronized on the video call screen

Use Case
Increasing user satisfaction through materials that are easier to understand

Online English materials can be linked with our video call system. The material content opens on the video screen and is synchronized for all participants.
In addition, screen sharing is no longer necessary for lessons using materials. This means you can expect to see a reduction in connection issues.

Synchronized on-screen operations
・Open material content
・Jump to page
・Highlight text
・Add notes to materials

Summary

We offer a unique video call system and online English materials developed by DMM eikaiwa to help you provide better services.

This is an OEM service that best matches companies providing online language lessons. If you are interested in our products, please contact us by clicking the button below. We are currently offering free trials for both services!