{"id":1327,"date":"2022-05-10T02:16:00","date_gmt":"2022-05-10T02:16:00","guid":{"rendered":"https:\/\/engoo.com\/blog\/?p=1327"},"modified":"2025-04-16T02:03:56","modified_gmt":"2025-04-16T02:03:56","slug":"5-popular-greetings-for-english-business-emails","status":"publish","type":"post","link":"https:\/\/engoo.com\/blog\/business-work\/5-popular-greetings-for-english-business-emails\/","title":{"rendered":"5 Popular Greetings for English Business Emails"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/engoo.com\/blog\/business-work\/5-popular-greetings-for-english-business-emails\/#1_Dear_%E2%80%A6\" >1. Dear &#8230; ,<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/engoo.com\/blog\/business-work\/5-popular-greetings-for-english-business-emails\/#2_Hello_%E2%80%A6\" >2. Hello &#8230; ,<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/engoo.com\/blog\/business-work\/5-popular-greetings-for-english-business-emails\/#3_Hi_%E2%80%A6\" >3. Hi &#8230; ,<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/engoo.com\/blog\/business-work\/5-popular-greetings-for-english-business-emails\/#4_Name_or_Nothing_at_all\" >4. Name or Nothing at all<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/engoo.com\/blog\/business-work\/5-popular-greetings-for-english-business-emails\/#5_To_Whom_It_May_Concern\" >5. To Whom It May Concern<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/engoo.com\/blog\/business-work\/5-popular-greetings-for-english-business-emails\/#What_about_%E2%80%9CDear_Sir_or_Madam%E2%80%9D\" >What about &#8220;Dear Sir or Madam&#8221;?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/engoo.com\/blog\/business-work\/5-popular-greetings-for-english-business-emails\/#One_Final_Piece_of_Advice\" >One Final Piece of Advice<\/a><\/li><\/ul><\/nav><\/div>\n\n<p>How do <span class=\"has-inline-color has-black-color\">native English speakers<\/span> greet each other in business emails? Do people still use \"Dear Sir or Madam\"? What's the right way to <a href=\"https:\/\/engoo.com\/app\/words\/word\/address\/pfKEhI1HRYeGOJiR4cyLJA\">address<\/a> an email to more than one person?<\/p>\n\n\n\n<p>Today, we'll answer these questions while introducing the five most popular greetings for <span class=\"has-inline-color has-black-color\">business emails in English<\/span>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Dear ... ,<\/h2>\n\n\n\n<p>\"Dear\" is a safe way to start an email. Many emails you get from companies start with this word.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dear Valued Customer,<\/li>\n\n\n\n<li>Dear Reader,<\/li>\n\n\n\n<li>Dear Parents and Guardians,<\/li>\n<\/ul>\n\n\n\n<p>Most of the time, \"Dear\" is followed by the <a href=\"https:\/\/engoo.com\/app\/words\/word\/recipient\/zga0ELstQmCjlQAAAAf7Vg\">recipient<\/a>'s name. This could be their first name (\"Dear Charles\") or a title and their last name (\"Dear Mr. Smith\"). <\/p>\n\n\n\n<p>But if you don't know the recipient's name, you can address the email to their department or job title.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dear Professor Kaminski,<\/li>\n\n\n\n<li>Dear Hiring Manager,<\/li>\n\n\n\n<li>Dear Engoo Sales Team,<\/li>\n<\/ul>\n\n\n\n<p>Here are some other ways \"Dear\" is used.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dear all,<\/li>\n\n\n\n<li>Dear <a href=\"https:\/\/engoo.com\/app\/words\/word\/colleague\/zga0ELstQmCjlQAAAABfew\">colleagues<\/a>,<\/li>\n\n\n\n<li>Dear friends,<\/li>\n<\/ul>\n\n\n\n<p>Just make sure you write something after <mdspan datatext=\"el1637220273658\" class=\"mdspan-comment\">\"Dear.<\/mdspan>\" Unlike the other greetings in this post, \"Dear\" cannot be used by itself.<\/p>\n\n\n\n<p>Finally, keep in mind that \"Dear\" is usually used with someone you haven't met, don't know well, or want to be extra respectful towards. So if you're emailing a client that you've worked with for a few weeks, \"Dear\" may be too formal. If you're emailing a coworker you see every day, it's definitely too formal!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Hello ... ,<\/h2>\n\n\n\n<p>These days, more and more people and companies use \"Hello\" to start <span class=\"has-inline-color has-black-color\">business emails in English<\/span>.<\/p>\n\n\n\n<p>Usually, \"Hello\" is used with a name.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hello Raj and Stephanie,<\/li>\n\n\n\n<li>Hello Mr. Lopez,<\/li>\n\n\n\n<li>Hello Dr. Marsh,<\/li>\n<\/ul>\n\n\n\n<p>\"Hello\" can be also be used by itself. For example, if you are writing to a department in a company, both \"Hello\" and \"<mdspan datatext=\"el1637293792049\" class=\"mdspan-comment\">Hello Finance Department<\/mdspan>\" are acceptable.<\/p>\n\n\n\n<p>Here are some other ways to use \"Hello.\"<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hello all,<\/li>\n\n\n\n<li>Hello everyone,<\/li>\n\n\n\n<li>Hello again, <em>[You can use this if you're sending a follow-up email.]<\/em><\/li>\n<\/ul>\n\n\n\n<p>However, not everyone thinks \"Hello\" should be used in formal emails, and you probably wouldn't address a leader of a country with it. So if you're emailing a stranger for the first time and want to be careful, it's safer to use \"Dear.\"<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. <mdspan datatext=\"el1637297934577\" class=\"mdspan-comment\">Hi ...<\/mdspan> ,<\/h2>\n\n\n\n<p>Native English speakers often use <mdspan datatext=\"el1637305263221\" class=\"mdspan-comment\">\"Hi\" in professional email<\/mdspan>s these days. As <a href=\"https:\/\/books.google.com.tw\/books?id=Tfo5DwAAQBAJ&amp;pg=PA204&amp;lpg=PA204&amp;dq=%22both+excessively+formal+and+oddly+intimate.%22&amp;source=bl&amp;ots=IV5w9sO1dI&amp;sig=ACfU3U1WCWAxwye11AbxPbVkSwkYa3T8Vw&amp;hl=en&amp;sa=X&amp;ved=2ahUKEwicsZiyi6L0AhVns1YBHdOxBWgQ6AF6BAgCEAM#v=onepage&amp;q=%22both%20excessively%20formal%20and%20oddly%20intimate.%22&amp;f=false\" target=\"_blank\" rel=\"noreferrer noopener\">an internet linguist explains<\/a>, \"Hi\" feels \"businesslike, breezy, impersonal, like a polite social smile.\" <\/p>\n\n\n\n<p><em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.businessinsider.com\/the-perfect-way-to-start-an-email-and-greetings-you-should-avoid-2016-5#winner-hi-name--1\" target=\"_blank\">Business Insider<\/a><\/em> <mdspan datatext=\"el1637297684419\" class=\"mdspan-comment\">agree<\/mdspan>s, calling it \"a safe and familiar way to address someone, whether you know them or not.\" It adds that \"you can always use the person's last name: 'Hi Ms. Gillett, \u2026 '\" to make it more formal.<\/p>\n\n\n\n<p>You will see a lot of \"Hi's\" in emails between coworkers, but English speakers also use it when contacting people outside their organization. Here are two examples of this in the <mdspan datatext=\"el1637541424234\" class=\"mdspan-comment\">Enron Corpus<\/mdspan>, a collection of emails written by (or to) employees at an American company around 2001. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"769\" src=\"https:\/\/assets.blog.engoo.com\/wp-content\/uploads\/sites\/9\/2021\/11\/29132711\/emails-1024x769.jpg\" alt=\"\" class=\"wp-image-1506\" style=\"width:648px;height:487px\" srcset=\"https:\/\/assets.blog.engoo.com\/wp-content\/uploads\/sites\/9\/2021\/11\/29132711\/emails-1024x769.jpg 1024w, https:\/\/assets.blog.engoo.com\/wp-content\/uploads\/sites\/9\/2021\/11\/29132711\/emails-300x225.jpg 300w, https:\/\/assets.blog.engoo.com\/wp-content\/uploads\/sites\/9\/2021\/11\/29132711\/emails-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p>Just make sure you don't use \"Hey\" by accident. Many people are not OK with it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Name_or_Nothing_at_all\"><\/span>4. Name or Nothing at all<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Finally, you might be surprised to learn that many <span class=\"has-inline-color has-black-color\">native English speakers<\/span> either just use the recipient's name or nothing at all! This has actually been shown in a few studies.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A <a href=\"https:\/\/www.sciencedirect.com\/science\/article\/pii\/S0889490697000513\" target=\"_blank\" rel=\"noreferrer noopener\">1999 study<\/a> of emails sent to employees at a large UK insurance company revealed that the majority did not use a greeting.<\/li>\n\n\n\n<li>A <a href=\"https:\/\/dialnet.unirioja.es\/servlet\/articulo?codigo=4510878\" target=\"_blank\" rel=\"noreferrer noopener\">2013 study<\/a> found that British professionals <mdspan datatext=\"el1637299053550\" class=\"mdspan-comment\">used opening greetings much less frequently <\/mdspan>than their counterparts in Spain and Poland<mdspan datatext=\"el1637304714133\" class=\"mdspan-comment\">.<\/mdspan><\/li>\n<\/ul>\n\n\n\n<p>Why would a business email not start with a greeting? One explanation is that English email-writing comes from the practice of writing memos, which were more like short messages than formal letters. For example, notice how <mdspan datatext=\"el1638244249759\" class=\"mdspan-comment\">the White House memo<\/mdspan> below doesn't have any greetings.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1013\" src=\"https:\/\/assets.blog.engoo.com\/wp-content\/uploads\/sites\/9\/2021\/11\/29133241\/6-00_PM_Energy_Meeting_11-2-77_-_NARA_-_142151-1024x1013.jpg\" alt=\"\" class=\"wp-image-1507\" style=\"width:624px;height:617px\" srcset=\"https:\/\/assets.blog.engoo.com\/wp-content\/uploads\/sites\/9\/2021\/11\/29133241\/6-00_PM_Energy_Meeting_11-2-77_-_NARA_-_142151-1024x1013.jpg 1024w, https:\/\/assets.blog.engoo.com\/wp-content\/uploads\/sites\/9\/2021\/11\/29133241\/6-00_PM_Energy_Meeting_11-2-77_-_NARA_-_142151-300x297.jpg 300w, https:\/\/assets.blog.engoo.com\/wp-content\/uploads\/sites\/9\/2021\/11\/29133241\/6-00_PM_Energy_Meeting_11-2-77_-_NARA_-_142151-768x760.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p>But why wouldn't emails include the recipient's name at all? As one <a href=\"https:\/\/www.bbc.com\/news\/magazine-12247262\" target=\"_blank\" rel=\"noreferrer noopener\">marketing professional<\/a> explains: \"I assume they [recipients] know who they are.\" <\/p>\n\n\n\n<p>So the next time you receive an email from a native English speaker which doesn't start with a greeting, don't be surprised!<\/p>\n\n\n\n<p><em>Related article: <a href=\"https:\/\/engoo.com\/blog\/business-work\/topic-focus-business-english-basics\/\" target=\"_blank\" rel=\"noreferrer noopener\">Topic Focus: Business English Basics<\/a><\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_To_Whom_It_May_Concern\"><\/span>5. To Whom It May Concern<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\"To Whom It May <a href=\"https:\/\/engoo.com\/app\/words\/word\/concern\/zga0ELstQmCjlQAAAAAQjA\">Concern<\/a>\" means \"to anyone who might care (about this message).\" It's a formal greeting you can use when writing to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>a group of recipients<\/li>\n\n\n\n<li>a recipient whose name you don't know<\/li>\n<\/ul>\n\n\n\n<p>In the past, it was recommended that you capitalize all letters in the greeting (\"To Whom It May Concern\") the way you would capitalize a person's name, but many people don't follow this rule anymore.<\/p>\n\n\n\n<p>If you google \"To Whom It May Concern,\" you will find many articles advising you not to use it. However, a <a rel=\"noreferrer noopener\" href=\"https:\/\/resumecompanion.com\/cover-letter-help\/to-whom-it-may-concern-survey\/\" target=\"_blank\">survey of 1000 hiring professionals<\/a> across the US found that 83% of them don't mind it, so it's safe for the time being!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_about_%E2%80%9CDear_Sir_or_Madam%E2%80%9D\"><\/span>What about &#8220;Dear Sir or Madam&#8221;?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>A lot of English classes teach learners to use \"Dear Sir or Madam.\" However, many people nowadays do not think this is a good greeting. For example, here's what <span class=\"has-inline-color has-black-color\">English native speakers<\/span> on our team said about it.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>I\u2019ve seen it used, but would personally be more likely to use \"To whom it may concern\" for formal letters and emails.<\/p>\n<cite><a href=\"http:\/\/engoo.com\/app\/daily-news\">Engoo Daily News<\/a> writer from Ireland<\/cite><\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\"Dear Sir or Madam\" sounds very old-fashioned.<\/p>\n<cite>Engoo Blog team member from the US<\/cite><\/blockquote>\n\n\n\n<p>Another reason to avoid \"Dear Sir or Madam\" is that English has become more <a href=\"https:\/\/engoo.com\/app\/words\/word\/gender-neutral\/5ecnTal0SOK7FNgag-Qv7g\">gender-neutral<\/a>. So if you must use a formal, general greeting, go with \"To whom it may concern,\" since it doesn't mention gender.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"One_Final_Piece_of_Advice\"><\/span>One Final Piece of Advice<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Finally, keep in mind that no greeting works 100% of the time. Even within the same country, industries and companies have different expectations for <mdspan datatext=\"el1638244580223\" class=\"mdspan-comment\">email writing<\/mdspan>. So the best way to know how to greet others over email is to observe your coworkers and other professionals in your field. <\/p>\n\n\n\n<p>And if you want someone to check your emails, reach out to an <a href=\"http:\/\/engoo.com\/tutors\">Engoo tutor<\/a>. We have thousands of tutors around the world available 24\/7 and you can even <a href=\"https:\/\/engoo.com\/tutors#:~:text=teaching%20experienceAdvancedBeginnerBusinessKidsSpeaking%20TestNewest-,Search,Search,-Clear\">search<\/a> for tutors who have worked in your industry. Learn more about Engoo <a href=\"http:\/\/engoo.com\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How do native English speakers greet each other in business emails? Do people still use \"Dear Sir or Madam\"? What's the right way to address an email to more than one person? Today, we'll answer...<\/p>\n","protected":false},"author":160,"featured_media":1951,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"unified_meta_tagline_field":"","footnotes":""},"categories":[8],"tags":[],"class_list":["post-1327","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-work"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 Popular Greetings for Business English Emails<\/title>\n<meta name=\"description\" content=\"How do native English speakers greet each other in emails? 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